NEW CLIENT REGISTRATION/PARENT LOGIN
New Parent Info
New to all this furry fun? WELCOME!!
We treat our pets like kids too, so there’s a lot of info to exchange before joining our Pack! Please read the following information carefully and click the link at the bottom of the page to complete the New Client Forms.
VACCINATIONS – Proof of current vaccinations (Rabies, DHLPP, and Bordetella) is required PRIOR to booking reservations for ANY of our services. We also recommend having your pet vaccinated against canine influenza, but it is not currently a requirement.
CONWAY CLIENTS: vaccine information can be emailed to email@example.com or faxed to 501-358-4229. Reservations cannot be booked until vaccine information is received.
JONESBORO CLIENTS: vaccine information can be emailed to firstname.lastname@example.org or faxed to 870-639-9993. Reservations cannot be booked until vaccine information is received.
BOARDING RESERVATIONS - All holiday weekends and most regular weekends DO sell out for boarding - please make your reservations as soon as possible. We require a minimum of one day attendance at doggie daycare prior to an overnight stay with us. Many dogs are nervous their first time, and that initial visit is great for getting some of the jitters out of the way before a long trip away from mom and dad. Click here to visit the Boarding page for more info!
DAYCARE RESERVATIONS – Appointments are required for first-day daycare visits, and can be scheduled Monday-Thursday once vaccine records have been received. We do not accept First Day reservations on Fridays or Saturdays. After the first visit, appointments are not required but it’s cheaper if you book ahead! Click here to visit the Daycare page for more info!
PUPPIES (Daycare & Boarding) – Young puppies (age 9-16 weeks) are permitted to attend our Puppy Playschool program during the day, but are not eligible for overnight boarding until 16 weeks of age with full vaccines.
SENIOR DOGS (Boarding) – We love senior dogs! We administer medications at no additional charge. Many seniors enjoy the interaction they get from our Pack Leaders and other dogs, but it is important to discuss your boarding plans with your veterinarian (and us) to help prepare for any stress your senior might feel being away from home. Our Senior Dog Package ($10 per night) is automatically added to all boarding stays for dogs over 10 years of age, and includes an orthopedic bed, two additional walks per day (great for stiff joints), a Hip & Joint chew, and a daily probiotic supplement.
SPAY & NEUTER (Boarding & Daycare) – For safety reasons, pets who have not been spayed or neutered by age 8 months old are not permitted in playgroups. Our Conway location does not accept unaltered dogs over the age of 8 months old. We do offer Individual Care for unaltered pets in our Jonesboro location at an additional rate of $20 per night (plus regular boarding charges). Individual Care pets receive 4 personal playtimes per day.
AGGRESSIVE DOGS (All Services) – Any dog found to show aggressive behavior toward dogs or humans will be removed from playgroups and may be subject to removal from the facility. If you suspect your dog may display questionable behavior or just aren’t sure how he’ll act around others, please call us to set up a daycare visit where we can assess his group suitability.
READY TO REGISTER? Click here to sign up!
Click below to log in to the parent portal!
Remember to review the message board on the New Reservation screen for the most up-to-date HH news and info!